Big Horn Resort, Ascend Hotel Collection Billings, Billings - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

1801 Majestic Lane, Billings, Montana, United States of America, 59102

Big Horn Resort, Ascend Hotel Collection is a 3-star family-friendly hotel connected to the convention center, featuring The Reef indoor water park and free Wi-Fi, located 1 mile from Zoo Montana. The resort offers a business computer center with color printers and high-speed internet access.

Modern Room Amenities

Air-conditioned rooms at Ascend Hotel feature flat-screen cable TVs, work desks, microwaves, and refrigerators. Each unit includes a private bathroom with free toiletries, while certain units offer seating areas.

Free Breakfast Options

Big Horn Resort provides a complimentary breakfast buffet with hot items, cereals, and bread varieties.

Fitness and Business

The resort features access to Fuel Fitness center located 1 mile away, offering 24/7 access to state-of-the-art equipment. The property connects to convention facilities for business events and team meetings.

Strategic West End Location

Located in Billings' West End, the hotel is within 7 miles of Rocky Mountain College and Hilands Golf Club. Billings Logan International Airport is 12.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

31 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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King Room

Max:

4 persons

31 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room Mobility accessible

Max:

2 persons

31 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

Billings 6.0 mi

Airports

Billings Logan International (BIL) 10.0 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

24-hour services

24-hour reception

Babysitting

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Locker room
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Guest Parking

Shared kitchen

Dining

Snack bar
Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Fax/Photocopying

Children

Children's pool
Water slides
Game room

Spa & Leisure

Beach umbrellas
Sun loungers
Casino
Aqua park
Garden area
Leisure/ TV room
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Shared kitchen

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

1801 Majestic Lane, Billings, Montana, United States of America, 59102

Map view

1801 Majestic Lane, Billings, Montana, United States of America, 59102

City landmarks

Zoo

ZooMontana

1.0 mi

Store

Scheels

1.7 mi

960 S 24th St W Ste G

Cash Inc

1.8 mi

Billings & Rimrock Road

Oscar's Park

2.3 mi

Nearby

1801 Majestic Ln The Big Horn Resort Hotel & Convention Center

Reef Indoor Water Park

1000 ft

Restaurants

Montana's Rib and Chop House

800 ft

1849 Majestic Ln

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

5.4

Location

6.6

Service

6.0

Dining

5.4

Edward

United States of America, February 2025

5.0/10

I had a mixed experience during my stay at Big Horn Resort. The indoor water park was a significant highlight for my family, keeping the kids entertained for hours. but the overall attentiveness to cleanliness and room amenities left much to be desired. Issues like the absence of outlets by the bed and limited breakfast options were frustrating, which detracted from what could have been a great stay.

Rooms

6.0

The room was spacious and clean, though it felt a bit outdated and lacked some basic amenities like bedside outlets. The bed was comfortable, but I had issues with the sink spraying water everywhere.

Service

6.0

Staff were friendly and helpful, though there were hiccups with the responsiveness, especially when it came to room service and key card issues.

Location

6.0

The hotel is conveniently located near various dining options and attractions, making it easy to explore, but the surrounding area felt somewhat average overall.

Dining

5.0

The breakfast offered a decent variety, but I encountered issues like food running out too early, which was disappointing for a busy morning.

Facilities

6.0

The water park was a significant attraction, and it was fun for all ages. though the overall cleanliness of the area could use improvement.

Michael

United States of America, January 2025

5.6/10

My stay at Big Horn Resort was a mixed bag. The water park was a fun addition for the kids, but I was disappointed with the outdated room and some cleanliness issues. The breakfast was decent, though I wish it had more variety. Overall, there were highlights, but some improvements are definitely needed.

Rooms

5.0

The room was spacious, but it felt outdated. I noticed stains on the carpet and walls, which was disappointing. The beds were also quite hard, and the pillows were flat, making it tough to get a good night's sleep.

Service

6.0

The staff was friendly overall, but I encountered some inconsistencies. While some employees were very helpful, there was one night clerk who wasn't as welcoming and accused my kids of stealing, which was frustrating. However, the manager reached out the next day to address my concerns, which I appreciated.

Location

7.0

I liked that the hotel was conveniently located near restaurants and shopping. It was easy to get places without too much noise from the freeway. However, the hotel's signage was poor; it wasn't lit up, making it hard to spot at night.

Dining

5.0

The breakfast provided had some good options like biscuits and gravy, but it could use more variety. It felt a bit lacking compared to what I expected, needing more hot food beyond just muffins and fruit.

Facilities

7.0

The water park was a highlight, offering fun for my kids. However, I was surprised to find there was an additional charge to access it. The arcade was also quite enjoyable for the family.

Dave

United States of America, November 2024

6.6/10

I was initially drawn to Big Horn Resort for its advertised amenities, particularly the water park, but I ended up disappointed. Although the beds were quite comfortable, the overall experience was marred by noise issues and cleanliness concerns. It might be a fun spot for families, but I didn't feel it met my expectations given the price I paid.

Rooms

5.0

The room was generally clean, but the strong smell of bleach made it uncomfortable. The bed was sagging on one side, which definitely affected my sleep quality.

Service

5.0

While the staff was friendly, my experience with customer service left a lot to be desired. I faced a frustrating issue with my booking that was not handled well, adding to my dissatisfaction.

Location

6.0

The hotel is conveniently located near several dining options, which was a plus, but the noise from the surrounding area was quite bothersome at night.

Dining

5.0

I found the breakfast options somewhat lacking, especially given the extra charge. It didn't quite live up to my expectations for variety and quality.

Facilities

5.0

Access to the water park was a big draw, but I was disappointed to learn that it wasn't as relaxing as I had hoped, mainly due to the noise and chaos from families with young children.

Mary

United States of America, November 2024

5.2/10

My stay at the Big Horn Resort had its ups and downs. While the water park provided fun for the kids, the discomfort of the beds and noise from neighboring rooms made it hard to relax. Overall, the facilities were enjoyable, but improvements in room quality and soundproofing are needed.

Rooms

5.0

The room was clean but had a strong smell of bleach, and the beds were uncomfortable. One side had a sagging mattress, and the walls were thin enough that I could hear everything from adjacent rooms.

Service

6.0

The front desk staff were friendly and accommodating, though they could have been a bit more attentive during busy times. I did appreciate their responsiveness when I raised concerns.

Location

5.0

The hotel's location was convenient for accessing nearby dining and shopping options, but it felt more commercial than relaxing.

Dining

5.0

Breakfast had a limited selection, and some food was unappetizing, like the powdered scrambled eggs and burnt options. There were some decent items, but overall it lacked variety.

Facilities

7.0

The attached water park was a big hit with kids and added value to our stay, although hotel guests aren’t allowed in the pool during water park hours without purchasing a pass.

Ken

United States of America, October 2024

6.0/10

My stay at Big Horn Resort was mostly enjoyable, especially with the family-friendly water park that kept the kids entertained. However, some cleanliness issues in the room were disappointing. The location was a plus, making it easy to access nearby dining and shopping options.

Rooms

6.0

The room I stayed in had some cleanliness concerns, such as hairs in the sheets and dust on the headboards, which detracted from the overall experience. However, the spacious layout was a definite advantage for my family.

Service

7.0

The staff were typically friendly and responsive, although I had a less-than-pleasant encounter with a night clerk who accused my children of stealing, which was unsettling. Fortunately, the manager handled the situation well the following day, which I appreciated.

Location

9.0

The resort’s location was excellent. It was conveniently close to various dining options and shopping areas, which made it easy to explore Billings while also enjoying a quieter environment away from the hustle and bustle.

Dining

7.0

Breakfast had a good variety of options, though I wished the hot food items had more fresh choices rather than pre-packaged items. Still, the selections provided enough to start the day off right.

Facilities

8.0

The indoor water park was the highlight of our stay, providing hours of fun for the kids. However, I found the separate charge for pool access to be a bit surprising. Access to other facilities in town was somewhat inconvenient as well.